Individual Counselling Services

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One of the most significant aspects of effective counselling is relationship.  The relationship between you and your counsellor.  Some clients find they are able to get a good sense of the connection over the phone.  The first session is really where you are able to truly determine if there is a good fit, but sometimes it can be felt prior to that session with the initial phone call.  

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Individualized Counselling Services

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We welcome phone calls, just to check us out, just to have the initial chat to explore that connection – to determine if there is a feeling of comfort and safety offered to you, during that first call.  If we don’t answer right away, feel free to leave a brief message with your name and number and our counsellor will call you back within 24 hours.  Our response time is usually within 3 hours.  

We know that calling is a challenging step for most clients, and honour this with prompt response times and having a counsellor speak with you rather than a receptionist.