Eliminating client contact exposure and presence in our offices and buildings has allowed us to continue to focus on quality virtual counselling services
Our Online Counselling Health & Safety Policy keeps people at a safe physical distance from one another without risk of spreading COVID-19
Offering Strictly Virtual Counselling Services we are preventing the necessity of implementing the second, third and fourth levels of protection from COVID-19 Health & Safety Requirements Ordered by THE PROVINCIAL HEALTH OFFICER:
Second level protection (engineering controls): barriers such as plexiglass to separate people.
Third level protection (administrative controls): rules, contact tracing and guidelines, such as cleaning protocols, use of chemical cleaning products telling clients & counsellors to not share certain items, not being able to offer water during sessions or implementing one-way doors or walkways.
Fourth level protection (PPE): Supplying counsellors & clients with personal protective equipment (PPE), such as non-medical masks, gloves
Implementing these measures would have had a significantly negative impact on client satisfaction, as well as the efficiency and effectiveness of client services.